Advice

If you're a student studying at Medway, you can get help in The Hub, or from your home Union.

At The Hub, we provide free, confidential and impartial advice to all University of Greenwich and University of Kent students studying at the Medway Campus.

Our aim is to empower and provide you with quality advice so that you can make an informed decision. We are independent of the universities and are your Students' Union presence on the Medway Campus.

We have an Advice Service Privacy Notice that students can read and we are members of Advice UK.

Advice we offer

Advice is offered on a range of topics, including academic, finance, student funding, and housing.

If you require immigration advice:

• University of Kent students should contact the Kent Union Advice Centre
• University of Greenwich students their International Student Advice Service

Ways to find and get advice

• Check out our advice pages (currently hosted on the Greenwich Students' Union website; link opens in new window)
• Visit the advice pages of your home union - links are in the menu on this page
• Contact us and one of our Advisers will get back to you as quickly as possible

Confidentiality and privacy

We're committed to providing a confidential service to its students and in maintaining privacy.

What is privacy/confidentiality?

Privacy generally relates to protecting the individual student and how personal information is used and confidentiality relates to the data/information that is taken from a student and how access to this is protected.

What is our policy?

The Advice Service offers free, independent and impartial information and advice. When you use the Advice Service, we have a legitimate interest in collecting personal data from you so that we can tailor the advice or information to your personal circumstances and record the advice we provide. The personal data you provide is securely stored and you can access our Privacy Policies for further information.

How to access our policies

A copy of the Kent Union Advice Centre Confidentiality and Privacy Policy is available here and a copy of the Greenwich Student Union Privacy Policy is available here. A statement regarding our policy is also on display in our Advice Centre.