Industrial Action
Sometimes you may find your University is subject to Industrial Action. If that does occur it's important you understand your rights while the action is ongoing.
Keep Updated
For the most up to date information on any industrial action, each university should provide information and updates:
University Requirements
If you are affected by industrial action, some basic guidance on the service you should receive and your rights are listed below:
- Your university should take reasonable steps to avoid disruption.
- They should make up for any lost teaching.
- Any changes to assessments shouldn't disadvantage you.
- They should communicate regularly with you.
Consumer Rights
Consumer protection still exists even when strikes are on-going, this means:
- Your university must meet their contractual obligations.
- Your university shouldn't try to impose any unfair terms.
- Your university shouldn't limit or exclude their liability.
If the above isn't adhered to you may have a right to take action.
Impact to Academic Studies:
Industrial action can impact your studies depending on what action is taken and when.
Your university may decide to make a range of amendments to your assessments if the industrial action significantly disrupts your studies.
However, your university still has a duty to adhere to certain standards and should keep you updated with any changes.
Concerns:
If you have concerns with any impact to the quality of service you receive we suggest you:
- Keep accurate records of what detrimental impacts you have suffered and any financial losses.
- Keep any evidence you possibly can, i.e. emails, costs, cancellations, etc.
This is important as if you decide at any point to lodge a formal complaint or a claim with the university you may need this information/proof.
Reference Points:
Last Edited: April 2026